Tall Tartan Tells Episode 3 – Website and Social Media

     Episode 3  04/01/2019

Building a website and social media

This episode describes the stage with my new proofreading business when I proclaimed my arrival! Building a website, social media and content marketing are skills I used to announce to the world my services as a proofreader.

In previous episodes, here (1) and here (2), I detailed my voyage towards becoming a freelance offering proofreading services after decades as a Primary school teacher. In this blog, I describe how I decided on my marketing strategy.

As a newbie freelance business owner, I know some folks who cringe at the thought of putting any personal details ‘out there’, on the interweb. But, in my opinion, how else are you going to advertise your services or get business unless you are a presence on-line?

A website is essential: you need a ‘shop window’ to display your business”. These were the words of my Business Mentor at my local Job Centre when they helped me set up as a self-employed proofreader two years ago. So the process of choosing a website domain, a host, and designing my website, plus researching the content marketing world of social media has been a steep learning curve. This is what I did.

Build a website

By January 2017, my NEA (New Enterprise Allowance) Business Plan (with People Plus) had been approved, and I was told to go and build a website. The only domain name which was available and that I liked the sound of was Proofnow. So that was the easy part. Proofnow Proofreader was born!

“How do I build a website?” I was heard to ponder. I asked around. Two years later, this is a question I hear asked many times in freelance forums. My only experience had been editing my class page on the school website where I taught.

“I hear Godaddy are good,” was one response back then. (If I had known then what I know now … isn’t foresight a wonderful thing?) Fair enough, the building of each page was fairly straightforward: I added Services, Pricing and About pages, with a few photographs for variety. I could add a couple of testimonials after six months.

But, although I was pleased with the look of the site on the desktop of the PC, and on the screen of my Android tablet, it looked dreadful on my mobile.

By December 2017, I knew I wasn’t going to renew with Godaddy. So I did some fairly intense research on who would host my website next.

WordPress

John Espirian gives ‘relentlessly helpful’ advice as well as offering discounts on his website for subscribing to his emails. One such offer is with Siteground for hosting, amongst others, WordPress. This option was the cheapest. It may well still be. I’m sure experts will be able to confirm this. (Other website hosts/providers are available.)

I copied everything over from the soon-to-be-expired website, probably using old-fashioned techniques, and not how a designer would do it … But, after a couple of phone calls to Siteground customer service, who were very supportive, I was up and active with my new host. Phew!

Next, I won a website audit with Ahmed Khalifa (a Digital Marketing and WordPress expert). Receiving a friendly critique with excellent tips; followed by more research with other website gurus, including Dave Smyth  and James Devonshire (Freelance Heroes), gave me the courage to tweak the theme and wording even more.

I am now even  happier with my website and proud of what I have achieved so far. It is easy to manage, and looks great on a mobile! I mention this because statistics show that mobile devices are used more for browsing websites than any other. Folks want to look up a linked site spontaneously and even instantaneously. So, it is essential that your website works, and looks good. Anywhere. On any device.

Basic website tips

  • easy to read, clear font
  • your headshot and/or logo
  • your services – what you can do for your client
  • how does a new client get in touch with you?
  • Say less of what ‘I’ can do (me me me), but what ‘you’, the client, needs. How can you (the freelance) can solve their (client) problem? *1
  • match the branding on your website with that on your social media sites where you will publish and market your website. In other words: same headshot, same banner, same headline/tagline for consistent marketing.*2
  • Designing your brand is made easier by choosing prepared designs from a free app. *3

*1  This method of your ‘About me’ page not actually being ‘About me’ (ironically) has been repeated by many on social media. It has been a revelation in tweaking how my website is worded. I can’t find the various links at the moment, but if someone can post them that would be appreciated.

*2  Advice from John Espirian and other content marketing gurus.

*3  Canva, recommended by Louise Harnby, is a design programme for those who have basic technical skills. I found it really useful when ensuring consistency in the design for my banners for marketing my website and social media profile pages (covered next). To my mind, this represents ‘joined-up thinking’.

Everything I tried with my website was using trial and error, with the undo button at hand. Also with sheer surprise if something worked first time!

Content marketing

LinkedIn, Facebook, Twitter, …? What a minefield of social media! So, what kind of content marketer are you? I know some folks who steer well clear. I know some folks who do it ALL, spread themselves EVERYWHERE. Is that a good idea? Does it work? Does it GET you work?

Facebook

I have had a personal Facebook page for 10 years: I use it to stay in touch with friends and family, as well as previous and new colleagues met through networking. The first thing I did on Facebook when I started my business was to advertise Proofnow Proofreader as a business Facebook page because that was the medium I understood.

LinkedIn

Then I met fellow SfEP-er John Espirian, and learnt A LOT more about how to use LinkedIn. For example, build a profile page using specific criteria as he describes here. He recommends liking and commenting on the posts of others to engage in conversation. This raises the visibility of your profile. To some, LinkedIn is seen as the conference side of social media, where important leads can be followed, and serious business connections are made. Work may even follow from said connections. This is my favourite way to share with colleagues as it feels more business-like. Here is my LinkedIn page. Judge for yourself. Why don’t you try personalising your invite to connect? Then I will understand how we can help each other.

Twitter

To some Twitter is viewed as the cocktail party of social media. On Twitter, retweeting (sharing) your own posts improves engagement. I am least confident with the use of Twitter. But, because a lot of SfEP-ers are on Twitter, and because I suffer from FOMO (Fear Of Missing Out!), here is my Twitter page …

The main advice I have gleaned over the last two years is from content marketers such as Andrew & Pete of Atomic Creative Content Marketing, and MANY others. They say: do what works for you. If you can cover all (and it’s not recommended – unless you have more than 24 hours in your day), fair enough.

I need to do one of them well. Do it with purpose. Do it with meaningful content. But, in my opinion, colleagues have their own preferences when it comes to social media, so sharing your content needs to cover all bases.

Shout it out!

When I was teaching, and was so frustrated that I felt like shouting at the class or an individual, it was generally much more effective to whisper “When I say … I mean it.” Pause. You could have heard a pin drop with the silence and anticipation. I hope that my whisperings of marketing are making a difference. Perhaps I should be shouting. I am certainly anticipating that doing all I can to market my business will result in getting my name out there, which should result in getting the work in.

Family trait

For those familiar with where I grew up – Glasgow in the 1980s – there was a marketing campaign called ‘Glasgow’s Miles Better’. My dad, as an employee of Glasgow District Council and its Industrial Development Officer took Glasgow around the UK to exhibitions, promoting its good points. (I know.)

When I married Tom, my artist husband, in the late 80s, my father asked him to which galleries he had touted his work. “I don’t really work that way,” was my husband’s reply. Dad took it upon himself to go around many galleries in Glasgow (at the time we lived nearby in Ayrshire) to promote his son-in-law’s art. I like to think that I have inherited my father’s skills in marketing. He would be proud.

Help, support, share

Having discovered a VAST array of tips in content marketing, I am still, not by any stretch, an expert. Everything I have learnt has been absorbed so much by osmosis. Much like a lot of newbie freelances I suspect.

Networking

These guides from the highly experienced SfEP members (Society for Editors and Proofreaders) support newbie editors; connections on LinkedIn; Freelance Heroes Facebook page is another gem for tips from website and marketing gurus, plus many other specialist freelances, where you may also find that others are interested in your services. I have found myself giving tips about LinkedIn to my local networking ladies, Winning Women in Chelmsford.

In summary, whatever medium you use, the algorithms love it if you like a post, comment and share what other small businesses are doing. It can’t help but raise your profile and those of others.

Business cards

Networking IRL (in real life) with local groups is a great way to get out and about while promoting your business. It is incredibly useful if you can offer business cards or leaflets which act as a reminder of who you are and the business services you are offering.

Moo.com was recommended to me as a business card provider. Their website is user-friendly, with professional-looking products. I’m on my n-th set of 50 cards and they are always complimented.

There is some debate as to whether off-line marketing (on paper) still serves a purpose. But I’m old-fashioned enough to market myself in as many ways as possible. All my social media links are on my cards (again, an area for debate is how much detail to put on them). Nevertheless, I am proud to say I give out my cards to all and sundry!

Paperwork

In my next blog, I recall answering my first query from a student. (Just trying to get a sample out of them, while they check if you’re available, when they haven’t actually written their thesis yet.).

Taking tiny steps as I adapted templates to compose my contracts, T&Cs, create invoices for payments and feedback forms.

As a freelance sole trader, you find that you have to be in charge of EVERY facet of your business: admin, IT, marketing, finance, … and that dreaded tax return.

I wish you a healthy and happy 2019!

 

 

 

Thank you to Lisa de Caux Intermediate SfEP Member for proofreading.

Tall Tartan Tells Episode 1

Tall Tartan Tells

Episode 1      06/11/2018

Hello – and welcome to my first blog as a freelancer. I know, it was a surprise to me too!

 

I have been in business as a self-employed proofreader for 22 months (yep, almost two years!). Up until now I have always smiled silently when my fellow networkers at the SfEP (Society for Editors and Proofreaders) folks would say, “How about writing a blog, then? You’d be really good at it.” (You know who you are, Howard Walwyn.) My reply was always, “Och no, I don’t think so! I check the writing of others, not write myself.”

Why now?

But over the last few months, I have had a slow burning change of mind and heart: by reading a variety of blogs recounting the wide range of experiences at the latest SfEP Annual Conference, held in Lancaster in September; by reading the blogs written by new SfEP-ers about their experiences of feeling the same terror of revealing their inner thoughts. These have all encouraged me that it is necessary to consider plunging into the world of blogging. So, with my SfEP parachute for support, here we go …

Fears

However, there were decisions to be made, IF I decided to go ahead:

  • If I organised myself enough to commit to blogging once a month, once regular deadlines were met – planning needed.
  • If I could find enough topics to write about – turns out there’s plenty of advice out there.
  • If it meant it would lead to more business as a proofreader by promoting my website through my blog – known as increasing SEO, apparently …

Research

So I set about doing research into the skills of and theory behind being ‘a blogger’. Following certain gurus on social media, ‘bookmarking’ marketing advice offered on their excellent websites such as Jammy DigitalJohn Espirian, and Louise Harnby, and a few more I could mention, I’ve done a LOT of reading. And persuaded myself to ‘bite the bullet’.

Biting bullets

There has been much ‘biting of bullets’ over the last two years …

  • when I found the courage to leave full-time Primary teaching after three decades, giving up the main family income;
  • when my local Job Centre helped me write a New Enterprise Allowance Business Plan;
  • when I joined the SfEP and completed two proofreading courses;
  • when I built my website, ordered my business cards and invested an inheritance in my new company;
  • when I started networking with local freelancers IRL (In Real Life) as well as on the SfEP forums and in local groups;
  • when I answered my first proofreading job query, sent out my first contract to my first student client, and then invoiced, on completion of my proofreading of her dissertation;
  • when I carried out my first private tutoring job with a Primary pupil after not teaching for 18 months.

All nerve-wracking stuff. All to be developed in detail in my ‘How I got to this point’ blogs to follow.

Name for my blog – describe me?

So –  to choose the name for my blog. As SfEP colleagues who attended the last two Annual Conferences will know, I stand out, because I am 6 feet tall. I can be spotted across a crowded room. Helen Stevens, a fellow lofty SfEP-er, and a huge support to all, commented to me at Conference, “It’s good to talk to someone taller than me!”.

I am also proud to have held onto my lilting Scottish accent: I spent my first 23 years living in Paisley, in the West of Scotland. I consider myself Scottish. Having said that, the last 30 years of my life have been spent in the pretty countryside of Essex, in East Anglia, immortalised in my husband’s oil paintings. I could succumb to the accent of Estuary Essex … nah.

A family conference (about much more important matters) finished with me uttering, “So I’ve thought of a name for my blog. What do you think …?”.

What followed was a flowing of ideas, several changes of direction, discussion and debate. You know that feeling when you wish you’d never started something.  Anyway, the name ‘Tall Tartan Tells’ was born. (We thought that ‘Tall Tales’ might … not give the professional image I was after.)

The future

I look forward to sharing my experiences as a new business owner and proofreader with you, while giving useful tips along the way about what I’ve learnt. I’m sure, if you’re a newbie freelancer, you will be having the same doubts, fears and excitements. Why not share them?

Have some flowers. My pleasure.

 

 

 

Proofread by Lisa De Caux, SfEP Intermediate Level Member, https://www.ldceditorial.co.uk